Delivery & Returns

Free delivery

Any order above 300€ (excl. VAT) is shipped for free using a common shipment service such as the post, DPD or DHL.

Delivery costs

Orders below 300€ will be charged based on the cost of the delivery for particular countries:

  • Belgium: 6.50 € (0-10 kg); 12 € (10+ kg)
  • Luxembourg: 12 € (0-10 kg); 15 € (10+ kg)
  • Netherlands: 12 € (0-10 kg); 15 € (10+ kg)
  • Germany: 15 € (0-10 kg); 18 € (10+ kg)
  • France: 20 € (0-10 kg); 25 € (10+ kg)
  • Italy: 20 € (0-10 kg); 25 € (10+ kg)
  • United Kingdom: 20 € (0-10 kg); 25 € (10+ kg)
  • Spain: 23 € (0-10 kg); 29 € (10+ kg)
  • Switzerland: 37 € (0-10 kg); 52 € (10+ kg)
  • Rest of Europe: 37 € (0-10 kg); 52 € (10+ kg)

Exchange and returns

After receiving your parcel, you have a period of 14 days to return your purchase at your charge if it doesn’t suit you (excluding promotions). Don’t hesitate writing us at info@kamistore.com if you have questions about the returns. Upon receipt of your parcel in our offices, you will be immediately fully reimbursed (initial shipping cost + product) on the same bank account from which the payment was done (a maximum delay of 10 working days may apply). The products have to be returned in the original packaging and in their original state.

In order to return the product you will have to go on the following link: http://send.hytchers.com/Send/Index#page-top

All you have to do is:

  1. Fill in your details and our address: Kami Basics, Digue du Canal 10, 1070 Anderlecht.
  2. Print your label.
  3. Look for the nearest drop off point.

Price of return: 3,65€