Terms and conditions

1. Identification of the service provider Kami Store

Kami Store is a name used by the Belgian company Kami Basics for its wholesale business. 

Kami Basics
Address : 36 Louis Socquet street, 1030 Brussels (Belgium)
VAT number : 0735.912.373
Phone : 0032 495 84 14 85 
Email : info@kamistore.com

2. Object

Kami Basics offers products online. The customer visits the website and fills his basket with the products that he wishes to acquire. The customer will then accept the general conditions and proceed to the confirmation of his order. Kami Basics will then send him the confirmation email of his order. The sales contract is concluded at the reception of the confirmation email.

Kami Basics reserves the right of asking complementary information to the customer and refusing certain orders. Certain examples include: a minor client, litigations, inventories that do not allow order deliveries or an eventual obvious error in the product’s description or price. This list is not exhaustive. Only legally capable people can place order on the website.

To place an order, clients need to have a registered account on the website. Each registration request is verified by Kami Basics to ensure only professional clients use the service.

3. Price information

The purchase prices mentioned on the website exclude VAT and other taxes. These prices can be modified at any moment and do not include, in such case, delivery fees. The prices paid by the customer are those mentioned in the confirmation email, unless there is an obvious mistake.

The pictures and other illustrations that present the products have no binding force and can picture products or elements not included in the indicated price.

4. Delivery terms

Kami Basics delivers its products in Belgium and Europe. The normal delivery time is 2 to 4 working days (except any other indication on the website) in Belgium and 3 to 7 days internationally. Neither Kami Basics nor the transporter can be held responsible for the inability or delivery delay in case of unforeseen and fortuitous events, adverse weather conditions or inaccuracy of the delivery address. In case of non-respect, Kami Basics cannot be held to any compensation payment at all.

In case of delay, any damage, theft, etc. the customer can only pursue the transporter.

The customer is held responsible to verify the conditions of the packaging and the content at the time of delivery. In case of claims concerning a possible defect or any sign of deterioration (missing product, damaged packaging, broken product,…) the customer has to mention his observations accompanied by a picture, by email to customer service (info@kamistore.com) in the following two days.

5. Payment terms

Upon sending the order to the customer, Kami Basics sends an invoice to the customer in electronic format, listing all of the products sent along with payment details. The due date for the payment is always mentioned on the invoice. Payment should be done by bank transfer at the latest on the due date mentioned on the invoice.


6. Reservation of ownership

Kami Basics remains the owner of the goods sold up until full payment of the invoice by the buyer. In case of non-payment, Kami Basics can demand the restitution of goods sent.

In the case that the resituated goods have been damaged, lost or stolen, the buyer shall be fully responsible for this loss.

7. Responsibility

Kami Basics cannot be held responsible for a wrong use of the products or for potential modifications of the products realized by the fabricant. The responsibility of Kami Basics will, in any case, be limited to the amount of the order and cannot be engaged for simple error that could have existed despite the attention brought to the products' presentation. Kami Basics will never be responsible for indirect damage or following neither for a damage that was not foreseeable at the moment of the order. Nor the pictures, illustrations nor the products' documentations engage Kami Basics. This is only indicative information. The customer engages to read carefully the product notice given by the fabricants on or in the product.

8. Personal data

Kami Basics respects Belgium law 8th December 1992 as revised on the personal data treatment. The customer has a right to access, modification, rectification and suppression of the data that concerns him or her by contacting Kami Basics.

Kami Basics may communicate its clients store names and addresses to its suppliers, in order to list them as points of sale on the suppliers' websites.

9. Intellectual property

The name and logo of Kami Basics as those of the enterprises indicated on the website are names and brands protected. The intellectual rights linked to the website are the exclusive intellectual property of Kami Basics or of its co-contractors. The information on the website cannot be made public, reproduced or modified without the prior written consent of Kami Basics, excepted for strictly personal use.

10. Proof

Emails and automatic registering systems of the website are used as proves, for instance, for the order dates and order content.

11. Litigation rules

Present online sales terms and conditions are subject to Belgian law. Parties will seek before any contentious action, a friendly agreement. The search for the friendly agreement does not interrupt the ‘brief’ delay of the legal guarantee.

Any dispute or litigation is solely under the exclusive jurisdiction of the Brussels courts.

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